@conference{
author = "Jovičić Vuković, Ana and Terzić, Aleksandra and Kovačević Berleković, Bojana",
year = "2020",
abstract = "Organizational commitment is an employee’s positive attitude, psychological connection and employee identification with the organization. The analysis of the relevant literature found that there are different ways of defining and measuring organizational commitment. This research aims to find the level of
organizational commitment in organizations from the hospitality sector. The survey was conducted on a sample of 100 respondents - employees in the hospitality industry. The results of this research may have practical significance in terms of raising awareness about the current level of management commitment to employees. It also can be used as a basis for future actions to motivate employees to increase their commitment to the organization, which consequently may affect the positive performance of the organization, the higher level of service and higher guest satisfaction.",
publisher = "Stavropol : Stavropol State Agrarian University, Faculty of Social and Cultural Service and Tourism",
journal = "Book of proceedings of VIII International scientific-practical conference "Innovative aspects of the development, service and tourism"",
title = "Organizational commitment in hospitality: Evidence from Serbia",
pages = "29-33",
url = "https://hdl.handle.net/21.15107/rcub_dais_16238"
}