Understanding vaccination communication between health workers and parents: a Tailoring Immunization Programmes (TIP) qualitative study in Serbia
Аутори
Trifunovic, VesnaBach Habersaat, Katrine
Kisić Tepavčević, Darija
Jovanović, Verica
Kanazir, Milena
Lončarević, Goranka
Jackson, Cath
Чланак у часопису (Објављена верзија)
Метаподаци
Приказ свих података о документуАпстракт
Vaccine communication between health workers and parents affects parental acceptance, so understanding this is particularly important when vaccination rates drop. This paper presents the findings of a qualitative research study conducted in Serbia as part of a Tailoring Immunization Programmes (TIP) project. The aims were to explore the process of vaccination communication between health workers and parents (accepting, indecisive, delaying, refusing), and identify barriers and drivers to effective communication. In-depth interviews with 14 health workers were supplemented and qualified by observations of 40 consultations, using thematic analysis. Study sites were two community health centers in two Belgrade municipalities where a significant drop in childhood vaccination rates had occurred. Key findings were: (1) communication mainly took place between pediatricians and parents, while nurses focused on administering vaccines. (2) Health workers were confident in their skills to communi...cate and address concerns of accepting and indecisive parents, successfully applying specific strategies. (3) When interacting with delaying and refusing parents, they sometimes agreed to delay vaccination to maintain relationships, confident that most parents would vaccinate in due course. (4) Some refusing parents asked questions grounded in a socio-political agenda regarding vaccines or vaccination. Such questions exceeded the domain of health workers’ expertise, which affected the communication between them. (5) Health workers’ behavior in consultations was sometimes affected by parents’ (dis) trust in their recommendations about vaccination. The study revealed that health workers in Serbia require additional skills and techniques to respond to parents who refuse and wish to delay vaccination, to secure timely vaccination.
Кључне речи:
Tailoring immunization programmes (TIP) / health communication / vaccination / vaccine hesitancy / health workersИзвор:
Human Vaccines & Immunotherapeutics, 2022, 18, 1, e1913962 (8 pages)-Издавач:
- Taylor & Francis Online
Финансирање / пројекти:
- Tailoring Immunization Program (TIP) in Serbia, The World Health Organization, Institute of Public Health of Serbia "Dr Milan Jovanović Batut"
DOI: 10.1080/21645515.2021.1913962
ISSN: 2164-5515; 2164-554X
WoS: 000654053300001
Scopus: 2-s2.0-85106401494
Институција/група
Етнографски институт САНУ / Institute of Ethnography SASATY - JOUR AU - Trifunovic, Vesna AU - Bach Habersaat, Katrine AU - Kisić Tepavčević, Darija AU - Jovanović, Verica AU - Kanazir, Milena AU - Lončarević, Goranka AU - Jackson, Cath PY - 2022 UR - https://www.tandfonline.com/toc/khvi20/18/1?nav=tocList UR - https://dais.sanu.ac.rs/123456789/14208 AB - Vaccine communication between health workers and parents affects parental acceptance, so understanding this is particularly important when vaccination rates drop. This paper presents the findings of a qualitative research study conducted in Serbia as part of a Tailoring Immunization Programmes (TIP) project. The aims were to explore the process of vaccination communication between health workers and parents (accepting, indecisive, delaying, refusing), and identify barriers and drivers to effective communication. In-depth interviews with 14 health workers were supplemented and qualified by observations of 40 consultations, using thematic analysis. Study sites were two community health centers in two Belgrade municipalities where a significant drop in childhood vaccination rates had occurred. Key findings were: (1) communication mainly took place between pediatricians and parents, while nurses focused on administering vaccines. (2) Health workers were confident in their skills to communicate and address concerns of accepting and indecisive parents, successfully applying specific strategies. (3) When interacting with delaying and refusing parents, they sometimes agreed to delay vaccination to maintain relationships, confident that most parents would vaccinate in due course. (4) Some refusing parents asked questions grounded in a socio-political agenda regarding vaccines or vaccination. Such questions exceeded the domain of health workers’ expertise, which affected the communication between them. (5) Health workers’ behavior in consultations was sometimes affected by parents’ (dis) trust in their recommendations about vaccination. The study revealed that health workers in Serbia require additional skills and techniques to respond to parents who refuse and wish to delay vaccination, to secure timely vaccination. PB - Taylor & Francis Online T2 - Human Vaccines & Immunotherapeutics T1 - Understanding vaccination communication between health workers and parents: a Tailoring Immunization Programmes (TIP) qualitative study in Serbia SP - e1913962 (8 pages) VL - 18 IS - 1 DO - 10.1080/21645515.2021.1913962 UR - https://hdl.handle.net/21.15107/rcub_dais_14208 ER -
@article{ author = "Trifunovic, Vesna and Bach Habersaat, Katrine and Kisić Tepavčević, Darija and Jovanović, Verica and Kanazir, Milena and Lončarević, Goranka and Jackson, Cath", year = "2022", abstract = "Vaccine communication between health workers and parents affects parental acceptance, so understanding this is particularly important when vaccination rates drop. This paper presents the findings of a qualitative research study conducted in Serbia as part of a Tailoring Immunization Programmes (TIP) project. The aims were to explore the process of vaccination communication between health workers and parents (accepting, indecisive, delaying, refusing), and identify barriers and drivers to effective communication. In-depth interviews with 14 health workers were supplemented and qualified by observations of 40 consultations, using thematic analysis. Study sites were two community health centers in two Belgrade municipalities where a significant drop in childhood vaccination rates had occurred. Key findings were: (1) communication mainly took place between pediatricians and parents, while nurses focused on administering vaccines. (2) Health workers were confident in their skills to communicate and address concerns of accepting and indecisive parents, successfully applying specific strategies. (3) When interacting with delaying and refusing parents, they sometimes agreed to delay vaccination to maintain relationships, confident that most parents would vaccinate in due course. (4) Some refusing parents asked questions grounded in a socio-political agenda regarding vaccines or vaccination. Such questions exceeded the domain of health workers’ expertise, which affected the communication between them. (5) Health workers’ behavior in consultations was sometimes affected by parents’ (dis) trust in their recommendations about vaccination. The study revealed that health workers in Serbia require additional skills and techniques to respond to parents who refuse and wish to delay vaccination, to secure timely vaccination.", publisher = "Taylor & Francis Online", journal = "Human Vaccines & Immunotherapeutics", title = "Understanding vaccination communication between health workers and parents: a Tailoring Immunization Programmes (TIP) qualitative study in Serbia", pages = "e1913962 (8 pages)", volume = "18", number = "1", doi = "10.1080/21645515.2021.1913962", url = "https://hdl.handle.net/21.15107/rcub_dais_14208" }
Trifunovic, V., Bach Habersaat, K., Kisić Tepavčević, D., Jovanović, V., Kanazir, M., Lončarević, G.,& Jackson, C.. (2022). Understanding vaccination communication between health workers and parents: a Tailoring Immunization Programmes (TIP) qualitative study in Serbia. in Human Vaccines & Immunotherapeutics Taylor & Francis Online., 18(1), e1913962 (8 pages). https://doi.org/10.1080/21645515.2021.1913962 https://hdl.handle.net/21.15107/rcub_dais_14208
Trifunovic V, Bach Habersaat K, Kisić Tepavčević D, Jovanović V, Kanazir M, Lončarević G, Jackson C. Understanding vaccination communication between health workers and parents: a Tailoring Immunization Programmes (TIP) qualitative study in Serbia. in Human Vaccines & Immunotherapeutics. 2022;18(1):e1913962 (8 pages). doi:10.1080/21645515.2021.1913962 https://hdl.handle.net/21.15107/rcub_dais_14208 .
Trifunovic, Vesna, Bach Habersaat, Katrine, Kisić Tepavčević, Darija, Jovanović, Verica, Kanazir, Milena, Lončarević, Goranka, Jackson, Cath, "Understanding vaccination communication between health workers and parents: a Tailoring Immunization Programmes (TIP) qualitative study in Serbia" in Human Vaccines & Immunotherapeutics, 18, no. 1 (2022):e1913962 (8 pages), https://doi.org/10.1080/21645515.2021.1913962 ., https://hdl.handle.net/21.15107/rcub_dais_14208 .